Including Disabled Peoples' Voice in Consultation, Service Design and Building Services that provide accessibility that digital teams should know
Time: Thursday 14th May 11:50-12:20
Room: Waterfront
Track: User Experience & Content
Leo has worked in a range of roles in disability health, equity, and communications. Leo is Chief Advisor Disability at Health New Zealand, working across the organisation to improve the design and delivery of health services so that they work better for disabled people.
This talk will introduce a range of perspectives on disability communities and equity that digital teams should understand when embarking on service design, user-centred design, digital development projects.
Leo will talk to their experiences in a number of digital projects, and talk to the understanding and insights that they have gained ensuring disability is catered to. These include:
- accessible information and translation to alternative formats
- the value in disability-led research and insights to reflect the voices of disabled New Zealanders
- addressing gaps in disability data and progress on the issue
- experiences working alongside a range of digital web and product teams
This talk will introduce a range of perspectives on disability communities and equity that digital teams should understand when embarking on service design, user-centred design, digital development projects.
Leo will talk to their experiences in a number of digital projects, and talk to the understanding and insights that they have gained ensuring disability is catered to. These include:
- accessible information and translation to alternative formats
- the value in disability-led research and insights to reflect the voices of disabled New Zealanders
- addressing gaps in disability data and progress on the issue
- experiences working alongside a range of digital web and product teams
Speakers
Leo Goldie-Anderson
Leo Goldie-Anderson (they/them) is Chief Advisor - Disability at Health New Zealand Te Whatu Ora in the Disability Health team, working towards building a more accessible, inclusive and effective health system for disabled people. They have led health system programmes and initiatives including the disability Covid response in the Capital Coast and Hutt Valley region, accessible health information pathways, and the establishment of health system disability data capability. Leo is a member of the WHO Disability Health Equity Network, and is a qualified NZSL interpreter.