Wednesday 27th November to Friday 29th November

Project Management

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Thursday 28th November

Stop for a moment and ask yourself:

* How many times have you get tired of the back-and-forth on bug reporting and fixing after months of development?
* How many times have a project go over budget because developers didn't get all necessary scenarios covered in their tests?
* How many unsatisfied emails did you get from angry clients that just wanted their projects delivered on-time with the expected quality?

If you've answered _several_ for any of these questions, it is probably time to review your QA (Quality Assurance) strategy!

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Thursday 28th November

A deep dive into the workings of a toddlers brain during an epic meltdown and the similarities seen in our stressed clients. Knowledge of how the brain reacts to stress can help us approach our clients with a little more empathy and compassion during tough times in a project.

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Thursday 28th November

Business relationships are increasingly about being partners rather than the traditional vendor/client relationship. But what does a good partnership entail? In many cases, it’s not that different to what makes a successful personal relationship -- importantly, it takes two.

In this session, Salsa Digital’s Julie Erben and Department of Finance’s Nathan Wall (Head of GovCMS) discuss the importance of a true partnership for delivering digital projects. They’ll cover what it takes to be a good partner from both sides -- as the vendor/supplier and as the client.

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Thursday 28th November

You’re ready to go, you have a team to deliver your website and you know how and what to do, but does everyone else? Ensuring everyone on the project team knows what part they’ll be playing and most importantly the processes they need to follow is key to a smooth(er) project delivery.

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Thursday 28th November

Most people are familiar with classification ratings for movies such as G, PG, MA etc., classifications that also apply to publications and games. Classification.gov.au is a resource for the public and industry to understand the classification process and search for classification ratings. Salsa Digital and the Department of Communications and the Arts (DoCA) re-developed classification.gov.au on GovCMS SaaS. The project adopted the DTA design system and also the DTA service design and delivery process, in particular, user research and testing prior to build.

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Thursday 28th November

You've taken over a Drupal website and pretty soon you'll be expected to fix bugs, address production emergencies and develop new features. But... is it a pristine solution, crafted by the finest of Drupal artisans or does its slick carousel and parallax background hide terrible secrets, shocking security holes and spaghetti code.

While there are clearly limits to how thoroughly you can review a site in 45 minutes, let me show you how far you can get in covering many important health checks and identifying potential concerns and action points.

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Friday 29th November

Project estimation is hard, especially when you've got a basic set of requirements in an RFP with little to no knowledge of the business drivers, potential risks, or deeper integration requirements for a solution. Enter the SWAG, or Scientific Wild-Ass Guess.

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Friday 29th November

This session is all about the steps that any new launch or high traffic event should go through in order to have the best chance of success. Topics covered:

Load testing
Ensuring (auto) scaling is configured
Cache tuning and minimising origin requests
Letting your hosting provider know
What success looks like

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Friday 29th November

Every successful Drupal agency has a roster of long term clients who probably account for 80% of their ongoing revenue. It's these type of clients that we all aspire to winning and retaining, but how can you do this year after year through constant change of personnel, strategies and budgets?

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Friday 29th November

Does Digital Governance give you mystical powers? Will it finally make everybody do what you ask them? Probably not - but what is Digital Governance and how can it help small digital teams maintain and launch hundreds of sites? Can its success be attributed to products and technology, or is it a result of process and organisational best practices? How do some companies go from taking months to launch a site to weeks?