Two Suppliers, One Team: A case study on a collaborative Drupal project in the Digital Transformation of Catholic Schools NSW

Track: People & Culture

When two agencies collaborate on a single Drupal project, the journey they go on is as much about teamwork and communication as it is about code. In this session, we’ll share how PNX and Folk worked together on a complex Drupal project for Catholic Schools NSW.

Each agency played a key role in different phases of the project, across discovery and design, development, and ongoing support, and supported the other to ensure a holistic and best-practice approach to website design and delivery.

We’ll also outline the benefits clients experience in this model - how diverse experience, expertise, and perspectives on project teams result in a robust solution that not only looks great but delivers the optimal user experience, creates value for customers, and is easy to manage and maintain in the long term.

Join Griff from PreviousNext and Jo from Folk as we explore the evolving roles of the ‘relationship holder’ and subcontractor, the project processes that kept us on track and the lessons learned along the way.

By the end of this talk, you’ll have heard how collaborative models:
- Drive client success and set the stage for more efficient, rewarding Drupal projects.
- Provide diverse expertise, fresh perspectives and specialised skills.
- Mix and match overlapping competencies in order to deliver more robust solutions.
- Balance workloads and reduce risk.

Speakers

Griffyn Heels & Joanne Paterson (Folk)
Griffyn has worked closely with open-source web development teams over the past ten years to deliver a range of complex projects from ideation to launch.

Griffyn’s exposure to experienced and high-performing project teams has fostered a strong understanding of project management's technical and business sides, enabling him to make educated decisions.

Griffyn has led public and private sector projects in industries including health, insurance, advertising, government, and higher education.
Additional speakersAs a strategic designer at Folk, Joanne is excited by complex problems.
Her skillset in creative problem solving and design research enables her to uncover the deeper ‘why’ behind problems her clients are experiencing, to develop meaningful and customer-led solutions.
Joanne has led a range of digital transformation projects at Folk with the Drupal CMS at the centre of the digital experience. She has a keen interest in developing product and content strategies that leverage the technology platform being used to ensure digital products are easily managed and maintained over time.
She has led projects across state and federal governments, and the private sector, including the Department of Health Tasmania, NSW Department of Education, the NSW Ombudsman and the Australian Department of Health.